Last updated: 10/26/2025

Welcome to Curly Crumb Bakery (“we”, “us”, “our”). By placing a reservation or purchase through our website or text alert system, you (“you”, “customer”, “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our site, reserve our products, or respond to our alerts.

1. Services & Products

We produce homemade bread in small batches for pickup only. We do not offer delivery. Orders are accepted via our text alert system or online form.
You understand that all products are freshly baked in a home-kitchen environment under Tennessee’s Food Freedom Act (or relevant cottage food law) and are not produced in a commercial bakery facility.

2. Reservation & Payment

When you receive our text alert, you may follow the link to reserve the number of loaves you wish. Reservation does not require pre-payment unless specified otherwise. Payment is collected by you at the time of pickup (cash or card).
If we implement a pre-payment option in the future, separate payment terms will apply, which will be clearly indicated at checkout.

3. Pickup

You must pick up your reserved items within the specified pickup window on the date given. If you cannot pick up within that time, you must notify us in advance. We reserve the right to release or donate items that are not picked up without notice and you will not be entitled to a refund or credit.
Storage, transportation, and consumption of the product once picked up are your responsibility.

4. Cancellations & No-Shows

If you cancel your reservation with notice (e.g., at least 4 hours before pickup), we will do our best to accommodate the change. Late cancellations or no-shows may forfeit your reservation and you may not receive credit or refund.
We may offer you a “bakery credit” for a future batch at our discretion, but this is not guaranteed.

5. Refund Policy

Because our products are perishable and baked fresh, we do not offer refunds for dissatisfaction once the product has been picked up. If you believe there is a quality issue (e.g., you received a loaf that is not fresh), you must notify us within 24 hours of pickup at [contact email/phone]. We will review the issue and at our discretion may replace the loaf or provide a credit.

6. Allergens & Food Safety

Our bread is made in a home kitchen where common allergens (such as wheat, dairy, nuts, soy) may be present. You assume full responsibility for ensuring the product is safe for your consumption, guests, or persons with allergies. We are not liable for any allergic reaction or damage caused by consumption of our products.

7. Intellectual Property

All content on our website and associated text alerts (images, logos, text, design) is our property or licensed to us. You may not reproduce, distribute, display, or modify our intellectual property without our written consent.

8. Limitation of Liability

To the fullest extent permitted by applicable law, our total liability for any claim arising out of your use of our products or services shall not exceed the amount paid by you to us for the product in question. We are not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits or revenue, even if advised of the possibility of such damages.

9. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Tennessee without regard to its conflict-of-law provisions. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Williamson County, Tennessee.

10. Modifications

We reserve the right to modify or update these Terms at any time. We will post the revised Terms on our website with a new “Last updated” date. Your continued use of our reservation system or pickup of products after the changes constitutes your acceptance of the revised Terms.

11. Contact Us

If you have questions or concerns about these Terms, please contact us at:
Curly Crumb Bakery
https://curlycrumbbakery.com/contact-us